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Shipping
All orders ship within 3 business days. This is in addition
to the actual delivery time. For example, you can expect
to receive your product within 5 business days if you selected
2 day UPS delivery. Unfortunately, we are unable to accomodate
special requests to ship products sooner than the 3 business
days we have committed to. Please note that there may be
a customs fee if you are ordering outside of the United States.
Returns
We want to make sure that you are stoked with everything
you purchase from South Coast! We eill allow you to return
or exchange anything you purchase within 15 days. To return
something to South Coast, you can bring it by one of our retail
stores or mail it to:
South Coast Surf Shops
5023 Newport Avenue
Ocean Beach, CA 92107
Attn: Online Department
Please either return the merchandise with a copy of the
packing slip/reciept and a note explaining what you would
like for us to do (i.e. exchange for different size, credit
account, ect). You are responsible for return shipping charges
to South Coast. On exchanges, we will pay the ground shipping
charges to get the item back to you. If you need it faster,
there will be a shipping upcharge. If we ever make a mistake
in your order, we will refund any costs you may incur in
returning the merchandise to South Coast. Once we recieve
a return, it usually takes us 2-3 days to process your order
and either credit your account or ship your exchange. You
will recieve an email notification when your return is processed.
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